What You Need to Know About Your Massachusetts Area Replacement Windows

Customer service is a key component in our work.  Because of this, we here at Renewal by Andersen dedicate ourselves to providing you, our customer, with superior care.  One way we achieve this is through our extensive and expansive knowledge.  We are always at the ready to answer any question you may have.  Listed below are a few common inquiries we receive.

What does my Andersen limited warranty cover?

We offer several different warranties depending on the component, material, and installation.  Please visit our warranty page for full information on your Andersen product coverage.

Can I upgrade or change my Andersen glass type?

Yes.  If at any time you would prefer more energy efficient panes for your windows or you would like our standard glass, you can switch at any time.

Can severe weather affect my Andersen window or door limited warranty?

Extreme weather conditions, such as but not limited to: sever precipitation, tropical storms, hurricanes, etc., may exceed the intended performance of Andersen products.  Leaking, mold, and rotting may occur.   Materials subject to constant and untreated water damage may bow, warp, or be rendered useless.  This damage may exceed the Owner-2-Owner warranty coverage as a result of the storm, not as shortcomings during installation.

Can I convert or modify my Andersen window or door?

We strongly suggest avoiding conversion or modification of any Andersen door or window product.  Each door and window is designed and built for ultimate performance as each piece works together flawlessly for simple and easy care.  We recommend replacing the door or window in question.

These are a small selection of questions posed to us.  If you have any further inquiries or concerns, do not hesitate to call or email us or to visit your local Renewal by Andersen of Southeastern Mass and Rhode Island replacement window and door showroom.  We’ll be waiting to help.